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Welcome To Our Support Page!

Access Networks aims to not just provide a piece of software but the entire business solution. We aim to be there for you when you need us, getting your problems resolved as quickly as possible is what we do best, leaving you to get on with what you do best!

 

Existing Support Customers Click Below To Start Remote Support

Customer Service

 

New Customers Click Here - Check out our support options

(Download)Click to download our Support Document

 

Telephone Support

Our telephone support is there for you when you need it, as you need it. We find that 80% of all customer queries can be resolved with a quick phone call. If you ever have a problem with your software, don’t waste time trying to fix it yourself, help is just a call away.

- Use your support time whenever you like

- No expiry date

- Quick and easy to help you resolve your issues

Telephone Support
£

2 Hour Block

120

5 Hour Block (Saving of 10%)

270

10 Hour Block (Saving of 15%)

510

Additional Support

If your software problem is not a quick fix we are able to offer a range of Additional Support which can be performed remotely. Some examples include:

Additional Support
£

Database Check

60

Data Import

80

Report Design

60

Don't forget to use the Contact Me Now! option on the left to contact us about anything, including more advanced Support options, SageCover and dedicated Business Partner Support.